FAQ

1. What does AHC stand for?

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AHC stands for Aesthetic Hydration Cosmetics. It describes the Aesthetic clinic heritage and our focus on hydration for your skin.

2. Where can I learn more about AHC?

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To know more about AHCs aesthetics browse our website. Here you will be able to learn about the AHC products, our history, the AHC Beauty rituals and much more.

3. How are AHC products different from other skincare brands?

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AHC products are top-quality, yet affordable and easy-to-use products for the larger public, which was created by Korean Aesthetics Specialists, and today it is loved by many customers all over the world. As AHCs aesthetics-based skincare know-how advances, this beautiful word of mouth continues to spread, as well.

1. Where can I buy AHC products?

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On our website, www.ahcbeauty.com, find the product you are looking for and click where to buy this will lead you directly to the pages where you can purchase our products.

2. What can I do if I cannot find a product online?

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You can buy our products through our website where you can find links to every product online.

3. Do AHC products have expiration dates?

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Yes, our products have expiration dates, check the packaging for this information.

4. Do you offer samples?

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AHC sample availabilities depend on the country you are in. For more information, visit our product pages or check our online retailers.

5. What is the recommended daily regime for AHC products?

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Our recommendation would be to use a Foam Cleanser + Toner (or Essence) + Emulsion (or Lotion) + Serum + Cream. For special care, add a mask to your routine.

6. Are your products Environmentally Friendly?

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Just like your skin, our planet has a delicate ecosystem that needs looking after, and we are committed to being kinder to both. We have started using recycled and biodegradable materials in our products and packaging. We are determined to be as green as possible, so watch this space for more eco-friendly updates!

7. Are your products tested on animals?

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We do not test our products on animals and are committed to ending animal testing. Unilever has complied with the EU animal testing bans for cosmetics since 2004 and supports calls for similar bans to be introduced globally. Occasionally, across our portfolio, some of the ingredients we use must be tested by our suppliers to comply with legal and regulatory requirements in some markets; and some governments test certain products on animals as part of their regulations. As part of our commitment to ending animal testing, we have a growing number of brands that ensure that neither their products – nor the ingredients they use – are subject to animal testing by suppliers or by regulatory authorities. These brands commitment to no animal testing is certified by animal welfare groups.

8. Is your product packaging recyclable?

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Not all parts of our packaging is recyclable just yet, but we are always working on ways to improve our packaging for the better. Check the individual packaging for more information.

9. What are you doing to improve your products?

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We are constantly developing and researching for the best formulation with our AHC beauties in mind. We are always happy to have any feedback and will take all the steps to make your experience premium just like our products.

10. Where are AHC Play zones based?

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Our AHC Play Zone is based in South Korea. Address: 237 Dosan-daero, Sinsa-dong, Gangnam-gu, Seoul, South Korea. Phone: 02-541-8235

1. What does EFF stand for?

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Also often abbreviated as ECFF, the acronym stands for Eye Cream for Face.

2. Why is the Eye Cream for Face special?

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Our Eye Cream for Face uses formulation of an eye cream to provide hydration and nourishment to your entire face.

3. How do I use my Eye Cream for Face?

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AHC recommends using products to first prime and prep your skin before using the EFF to achieve better results. For additional information on how to use your Eye Cream for face, please visit our Beauty ritual page 

4. Does Eye Cream for Face help with dry and rough patches?

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Yes, for dry and rough patches of the skin, apply additional layers of Eye Cream for Face for extra intensive nourishment.

5. Does Eye Cream for Face help deal with dry skin?

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Yes, our Eye Cream for Face has been developed using Ultrafine Microemulsion System which breaks down active ingredients to micro granulated size. This means skin absorbs every drop of EFF to help deal with dry skin. Prime your skin using a toner and apply a thin layer of the cream for an effective result.

1. What are Aqualuronic products beneficial for?

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Aqualuronic products provide intensive hydration and moisture to maintain optimal skin moisture balance. Every product in the Aqualuronic range contains Triple Hyaluronic Acid. It allows the skin to feel dewy from the inside with moisture complex containing three different hyaluronic acids: low, middle and high molecular weight hyaluronic acids. The light-weight texture goes on smoothly and absorbs quickly to keep skin looking fresh and naturally glowing.

2. What is the skincare regime for Aqualuronic products?

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AHC recommends this regime for your daily routine – You should use Foam > Toner > Emulsion > Serum > Cream. For special care, use Toner to prep your skin and apply the Aqualuronic Deep Moisture Mask.

3. What is the PH level for the Aqualuronic Foam Cleanser?

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The PH scope of Aqualuronic cleanser ranges between 8.00 ~ 10.00

4. Is Aqualuronic Cream suitable for oily or acne-prone skin?

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Having oily or acne-prone skin could be caused by different reasons. If your skin lack moisture, it will produce sebum (oily substance) to protect and hydrate the skin. In this case, your skin needs restoring oil/moisture balance. Aqualuronic cream, with its lightweight texture, will deeply hydrate your skin to help restore this balance. *We recommend you test our product before purchase.

1. What skin types are AHC products suitable for?

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If you seek hydration and youthful glow for your skin, AHC is for you.

2. Do any of your products have alcohol?

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AHC products are alcohol-free.

3. Do any AHC products contain nut-derived ingredients?

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The majority of AHC products do not contain nuts but we cannot guarantee that any AHC products are made in a nut-free environment. Please check the ingredient list on the pack for the most up to date information.

4. Do AHC products contain paraben?

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Paraben are a class of widely used preservatives in skincare products. The majority of AHC products do not contain parabens. Please check the ingredient list on the pack for the most up to date information.

5. Is it non-comedogenic?

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Non- Comedogenic refers to product that is formulated to not cause blocked pores. Our products are designed with selective ingredients and light texture to help reduce the risk of comedogenic.

6. Are your products organic?

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No, our products are not organic.

7. Are your products fragranced?

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Yes, most products are fragranced.

8. Do you have products without fragrance?

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Minimal 10 products are not fragranced.

9. Are your products vegan/vegetarian?

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No, our products are not vegan in general.

10. Peptides

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The twelve peptides, containing naturally derived peptides, are known to supply the skin with ample nutrients to present firm skin. Palmitoyl Hexapeptide-12, Acetyl Hexapeptide-8, Acetyl Hexapeptide-8, Palmitoyl Tetrapeptide-7, Copper Tripeptide-1, Acetyl Dipeptide-1 Cetyl Ester, Palmitoyl Oligopeptide, Acetyl Tripeptide-1, 4 nature-derived peptides (Schisandra Chinensis Fruit, Robinia Pseudoacacia, Lepidium Meyenii, Argania Spinosa)

11. Ceramides

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This naturally occurring ingredient form lipids found in the upper layers of your skin. Ceramides form a protective layer for skin that prevents moisture loss and protects against pollution and environmental stressors. Including ceramides in your skin care routine helps to reinforce the skins barrier and increase hydration. Can be found in many of our AHC products: Aqualuronic, Natural Essential Mask, Premium Hydra B5 and more.

12. Panthenol

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This ingredient is a chemical substance of vitamin B5. Also known as pro-vitamin B. When absorbed into the skin, the pro-vitamin converts to vitamin B5. It binds water and enhances hydration while encouraging cell growth. Ideal for soothing, softening and moisturizing and can be found in our Premium Hydra B5 Range.

13. Microsome Technology

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Microsome is a technique used to create our Eye Cream for Face. It breaks down active ingredients by passing them through a diamond tube under high pressure. A skin fortifying active ingredients become stabilized microcapsules through this system. Formulation absorbs incredibly well into your skin for a hydrating result.

14. Hyaluronic Acid

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Hyaluronic Acid can hold up to 1000 times its weight in moisture. This makes Hyaluronic acid a very appealing ingredient in skincare products. AHC has been formulating skincare products with Hyaluronic Acid since the beginning of our journey. With years of hands-on experience, we even have our very own formulation, Triple Hyaluronic Acid.

15. Triple Hyaluronic Acid

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It allows the skin to feel dewy from the inside with moisture complex containing three different hyaluronic acids: low, middle and high molecular weight hyaluronic acids.

16. Triple Cica

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We made AHCs specialized ingredient with Centella Asiatica which is known as Tiger Grass or the Mysterious Grass. We dried the ingredient 3 times, ground 3 times and steamed 3 times to condense the active ingredients and minimize the stimulus ingredient. This process was inspired by the ancient Korean herbal therapy which is one of the aesthetic treatments.

1. Does AHC ship internationally?

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We are constantly expanding into new and unknown territories.

2. Where can I buy AHC products?

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On our website, www.ahcbeauty.com, find the product you are looking for and click where to buy this will lead you directly to the pages where you can purchase our products.

3. For issues with product delivery, where can we contact you?

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For issues related to product delivery, you can contact the customer care number of your e-retailer.

1. Are your products safe for all ages?

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There are no age restrictions on our products. Rather, we have products developed for specific concerns. This may range from fine lines and wrinkles to dry skin. Use AHC to match your skins need.

2. How do I find out what is my skin type?

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There are few categories typically skin is classified into; normal, oily, dry, combination and sensitive skin. But over a period, your skin texture and type can change as it is affected by a lot of factors such as lifestyle, hormones and your diet. The ideal way to understand your skin type might be, to wash it gently and leave it for several hours without using any product to observe your skin.

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